Quality, Safety, Security
WHAT TO REPORT. WHEN TO REPORT.
AOMA is committed to incident management to prevent the loss of or disruption to the organization's operations, services, or functions to protect the environment and community of AOMA.
An “incident” is any event or conditions that threaten safety and/or security of those involved and/or pose risk to individuals or to the institution, be it physical and/or emotional.
“Incident management” is a term describing the activities of the organization and its community to identify, analyze, and improve conditions to prevent recurrence of incidents and foster a supportive and safe environment for everyone.
When in doubt, report.
WHAT TO EXPECT
Depending on the type of incident, there are more or less steps to the process.
However, in general…